Terms & Conditions

General

This site is owned by Loud Elephant Ltd trading as 'LOUDelephant'. The use of this site is governed by the policies, terms and conditions set forth below. Using this website, placing an order or submitting any purchase order to LOUDelephant indicates your acceptance of these terms and conditions. LOUDelephant reserves the right to make changes to this website and these terms and conditions at any time.

Orders

We treat every order for goods as an offer by you to purchase the goods subjects to these terms and conditions. All orders will be acknowledged either verbally or electronically by email. Please note that your receipt of an electronic or other form of acknowledgment does not constitute order confirmation or our acceptance of your order, nor does it constitute confirmation of our offer to sell. Your order will be accepted and the creation of a legally binding contract between you and us will take place once the goods have been dispatched. LOUDelephant reserves the right at any time between receipt of your order and dispatch to decline all or part of your order for any reason, in which case we will inform you by telephone or email.

Prices

The total price payable will be stipulated at the time when you place your order whether or not the order has been acknowledged. We are entitled to make adjustments to the price to take account of any increase in our suppliers' prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been acknowledged. We will inform you of the correct price and give you the opportunity to cancel the order.

All prices are inclusive of VAT for retail customers and exclusive of VAT for VAT registered trade customers, both are exclusive of delivery charges which will be payable as indicated at the time the order is placed.

Prices, offers and products are subject to availability; if a product becomes unavailable we will offer you either an alternative product or a full refund.
Although we endeavour to ensure that all pricing information on the website is accurate, occasionally an error may occur and goods may be mispriced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.

Prices that are reduced for sales and promotions are only valid for the specified period.