Returns

Returning products for refund or exchange

We are happy to accept returns for refund or an exchange on all orders.

We will accept returns at any point up 60 days after the sale date so long as the product is returned in perfect condition in the original packaging and with the tags still attached – essential so that it can be resold. Please note, reduced sale items are non-refundable.

The buyer is responsible for return postage costs on any return unless they have received a faulty or incorrect item then we will cover the postage costs.

We recommend for your own protection that you use a registered post service.

Return Instructions

Return Address

Please send your returns to:

LoudElephant,

Barns Farm, Barns Farm Lane,

Pulborough, West Sussex, RH20 4AH, UK

If you have any questions then please fill out the form below.